With a strong background in software engineering and technical support, I bring a blend of problem-solving skills, API expertise, and customer-focused solutions that align with your company’s needs. My experience as a Solutions Engineer II at EasyPost has refined my ability to support customers with API integrations, troubleshoot complex issues in TypeScript, Python, and JavaScript, and collaborate cross-functionally to deliver efficient solutions.

Prior to this, I worked as an API Technical Support Engineer II, where I not only assisted developers with API error resolution but also contributed to internal tooling by managing and making code changes. My experience as a Full-Stack Web Developer further strengthened my ability to build and maintain scalable applications using React, Node.js, and various databases like PostgreSQL and MongoDB.

Beyond my technical expertise, I am passionate about delivering exceptional customer experiences. My time at Briostack involved direct customer engagement, SaaS training, and creating custom PDF and HTML document templates tailored to client needs. This experience has shaped my ability to communicate technical concepts clearly to both technical and non-technical stakeholders.

Certifications